What are your delivery and shipping times?
All our products are handmade and we put a lot of love, time and effort into every order so please allow up to 5 working days for us to despatch your order. We promise it will be worth the wait!
Once your order is ready we it will be sent via Royal Mail, 2nd Class Signed for. So you can breathe easy knowing your candle is in safe hands from the moment is leaves us until it finally reaches you!
Soy wax is clean burning and has no taxing, carcinogens or pollutants which means it is less likely to trigger allergies and isn’t putting any nasties in your air. With soy you won’t get any carbon-like soot that you sometimes see from paraffin candles.
Soy candles are also longer lasting than paraffin. The wax burns cooler which means you can enjoy your soy wax candle for a lot longer than a paraffin candle.
Do I have to trim the wick?
Trimming the wick will help keep your candle burning without any black soot and will give your candle a longer burn time. Be careful not to trim your wick too much though as this can actually stop the candle from lighting if too short.
How can I ensure my candle burns evenly?
The first time you light your candle let it burn for a minimum of 2 hours, or until the wax has melted to the edges of the glass.
By doing this every time you light your candle you will avoid ‘tunnelling’, which is when wax is left around the edge of the candle. Tunnelling will lead to less burn time.