It’s important to look after your candle so please follow our candle care tips!

Burn your candle for a good 2 hours on the first burn so that the whole top melts to avoid pooling and to get an excellent scent throw. Do not burn for longer than 3 hours. To prevent fire and serious injury, burn candle within sight. Keep away from draughts and vibrations. Keep out of reach of children and pets. Never burn this candle on or near anything that can catch fire.

How to prevent candle tunnelling

  • The first time you light the candle, don’t trim the wick. This is the ONLY time we recommend NOT to trim the wick before you light a candle. If you trim the wick too short, the flame might be too small to melt all the wax.
  • Let the candle burn long enough to melt the top level entirely. If it doesn’t melt all the way to the edge don’t panic, but get as close as you can.
  • After the first burn, try to let the candle burn for long stretches as often as you can to keep that really wide opening and prevent tunnelling later on.

How to fix candle tunnelling

There isn’t a pretty or easy way to fix candle tunnelling. Prevention is always best! However, here’s how you can try to fix a candle that has tunnelled…

  • Put the candle inside a vase (or something similar) and let it burn for a few hours. The hurricane keeps the heat around the candle to help melt the excess wax.
  • Let the candle burn until the entire top becomes liquid wax about 1/4″ deep. This resets the wax and decreases your chances of tunnelling in future burn sessions.
  • If you simply remove the dry hard wax down to the wick, it will likely tunnel again the next time as the wax around the edge still has never melted. Wax has a memory which is why it’s important to set the stage right on the first burn.

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